For years, I have been telling leaders that they should welcome as much communication as possible – but only two kinds.
Whether you are a leader, wanting your people to be far more effective in their thinking, communicating, and dealing with you, or you need to make a bigger impact with your leader, this distinction […]
Here is our two and a half minute video on why it is so important to focus on interpersonal effectiveness to elevate your communication and relationship success.
One of the key issues for every one of us is, ‘How do we work with the people we deal with?’ And the ability to have a great relationship is essential to every […]
When I ask leaders and clients what is the single greatest cause of difficulties in professional relationships, on teams, and in organizations, the answer is remarkably consistent: miscommunication.
The next question about how to address this issue is where answers spin all over the place. The solution to miscommunication must begin with understanding how communication itself actually works. Leaders, managers, top […]
Many times conflicts and conversations spin out of control because you and the person you’re talking to are not clear about two fundamental points:
- #1: Are you both clear about the high value outcomes you’re working towards?
- #2: Are those particular high value outcomes really important priorities?
How do you expect to accomplish anything in […]
Have you noticed how slow, inconsistent, and even incoherent most organizational decision making has become? Whether you’re looking at your own organization’s ability to make meaningful decisions quickly, or your client’s inability to make important decisions on a timely basis – there is an epidemic in poor decision-making going on.
The quality of decision-making – from the C-level all the way […]
When working with clients of every kind at every level, there is one question that elevates their work more than any other. That profound question is: What Is Most Important?
This single concept, well understood, can change your effectiveness, impact, quality of results, and your entire professional destiny. Understanding what is most important will provide immense clarity, focus, and impact in […]
Day in and day out, leaders, team members, and all of us as individuals, sometimes are faced with the need to stand up for what we believe in, even when it’s contrary to the direction that others seem to be going.
How many times have you acquiesced to a decision that your boss or a team wanted to make, only to […]
It’s that time of year again – when leaders and organizations start thinking about strategic planning for 2017.
If you and your team have a response other than enthusiastic engagement – you are doing it wrong. What I mean is that strategic planning, done well, is a tremendous opportunity to produce at least these 7 outcomes:
- Have one of your best […]
How quickly can you and the top members of your team give a consistent response to this question:
- What are the top three priorities for this quarter and this year?
When I ask this question, I often get a long silence and then a recitation of seven to fifteen responses from the leader I’m talking to. When I talk to the […]
Have you ever noticed that sometimes you can do anything, are unstoppable, and everything seems to flow in your direction? Have you ever noticed that sometimes you can’t get out of your own way? What makes the difference.
What is the key to being your best in the face of every situation and circumstance?
Here’s what I’ve observed working with some of […]