Digital Transformation

17th Feb, 2020

Why Your Clients Aren’t Thrilled to See You

By |2021-04-08T01:07:43+00:00February 17th, 2020|Comments Off on Why Your Clients Aren’t Thrilled to See You

Have you ever been sure something would make a huge difference for your client, and yet you just can’t get their attention to share it?

No matter what you do, they aren’t thrilled to see you and you can’t seem to get their attention or build a better client relationship.

What’s missing?  To command the attention and openness of your clients, there […]

23rd Oct, 2018

Technical Skills Are Not Enough

By |2018-12-26T20:45:24+00:00October 23rd, 2018|0 Comments

Many highly trained technical experts of all kinds – IT professionals, engineers, lawyers, doctors, architects, and other sophisticated experts – know the answers to their clients’ issues before the clients even know what their issue is.

The problem is that until a client trusts you to take care of them – especially in an area they don’t even know how to […]

3rd Oct, 2018

The Key To The Most Successful Client Relationships

By |2018-12-26T20:45:24+00:00October 3rd, 2018|0 Comments

Virtually everything that matters comes back to the quality of your relationships. Whether that is with clients, colleagues, your boss, suppliers, friends, spouse, or children, knowing what would make the relationship better is extremely valuable to know.

What do you believe is the single most powerful, universal, effective driving force of the best client relationships? The seven most common answers – […]

27th Sep, 2018

Are You a Vendor or an Indispensable Partner?

By |2018-12-26T20:45:24+00:00September 27th, 2018|0 Comments

You can easily tell how much your clients value you as a partner in a number of ways, including:

  • How early they bring you into important conversations to take advantage of your insights
  • They include you in their strategic planning
  • How clearly you and they can tie their requests to their strategic objectives
  • They don’t argue about your pricing

If you […]

23rd Aug, 2018

Where CIO’s and IT Need to Innovate Most

By |2018-12-26T20:45:25+00:00August 23rd, 2018|0 Comments

Innovation is an important driver of success everywhere today – but there are certain specific areas of innovation for CIO’s and their IT groups to focus on.

The biggest area of innovation critical for CIO’s involves improving the performance and results of their organization and their business partners.

Everything a CIO and his/her team does needs to advance the most important strategic […]

28th Jun, 2018

The Future Of The CIO

By |2018-12-26T20:45:25+00:00June 28th, 2018|0 Comments

NOTE: While this is focused on the responsibilities of a great CIO, everything here if relevant to every senior executive who is committed to delivering exceptional value.

“Give me a lever long enough, and a place to stand, and I can move the world.”  Archimedes

Nothing is as critical to the success of an organization today […]

14th Jun, 2018

Digital Transformation – Where Are You Really Going?

By |2018-12-26T20:45:25+00:00June 14th, 2018|0 Comments

The hottest topic in technology, finance, and executive leadership (for very different reasons) is digital transformation. Highly credible research firms are projecting that over 1.2 trillion dollars will be spent on digital transformation this year – and that amount will multiply over the next five years.

For such a hot topic, the question I’m always asking the leaders I meet is:

    […]

6th Jun, 2018

The Tyranny of the To-Do List

By |2018-06-06T19:34:18+00:00June 6th, 2018|0 Comments

Do you feel like you’re on a hamster wheel, chasing your To-Do list?  If you are, how do you answer this next very important question: Can you get everything on your to-do list done? 

If you are like every other leader and professional I have asked this question of over the last 20 years – your answer is no.

That leads […]

16th May, 2018

What Frustrates Your Clients Most – and How to Change This

By |2018-12-26T20:45:25+00:00May 16th, 2018|0 Comments

 

 

 

 

 

 

Nothing complicates the life of a CIO and their IT group more than unmet expectations by their clients and business partners. Too often, the most meaningful result of a project is not well clarified and defined, supplanted by a rush to do get something done.

What is most annoying about this is that the failure to identify the most important, high […]

30th Apr, 2018

Keys to Getting Your Clients’ Attention

By |2018-12-26T20:45:25+00:00April 30th, 2018|0 Comments

You know you have immense capability, valuable solutions, and very meaningful ways you can make an impact in your client’s business. The problem is: you can’t seem to get them to pay attention to you, or to value the contributions you can make that they really need.

So many professional service providers could make a huge difference for their clients – […]

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