This article was originally posted on June 1, 2017, and has been updated.
I think you’ll agree with me on this one… Trust is an absolutely essential foundation of any great relationship.
A breakdown of trust is one of the most significant reasons a group, team, or organization under-performs, or even fails.
Eroded trust undermines the best goals, and renders mission statements […]
When it comes to communication skills, understanding how people are thinking and making their decisions is supremely valuable. Your ability to be effective with your communication skills increases dramatically when you know where someone is in terms of their level of decision-making, the options open to them, and what you need to do to help them make better decisions.
Here 4 […]
This article was originally posted on May 11, 2018, and has been updated.
Do you think since you’ve said the words you intended, you’ve communicated effectively?
Think again.
One of the most common refrains heard from leaders, managers, and top professionals is, “I don’t know why they don’t get it, […]
In the constant swirl of activity and demands in life and work today, do you ever lose track of what really matters most?
One of the biggest challenges for the leaders, top professionals, and senior executives that I work with is keeping their focus and efforts on their most important priorities and outcomes.
The first question to start every meeting […]
Being your best requires that you have full and effective access to your greatest talents, capabilities and resources. I call this a highly resourceful state. To me, when you can draw on the best resources that you have, that is the essence of what a “resourceful state” is.
The most successful professionals are able to draw on their talents, capabilities, and resources […]
The most successful leaders and professionals know that creating “value” is the key to their success. This is the most important result every professional must deliver to the people they serve. Whatever form “value” needs to take, the ability to provide it to those you serve is critical to your success. This is true no matter what your role is, and […]
How many times has your client absolutely needed what you have to offer, and they subverted you with the old line: “That’s great, but we don’t have budget for that.”
You are doing them and yourself a major disservice by allowing that to happen. In most peoples’ concept of a budget it is a rigid spending plan. That fails the common […]
In our most recent blog, you learned that the most critical aspect of successful strategic planning is aligning your vision, mission, goals and strategies. This is essential in order to have the kind of insights and outcomes that generates dynamic results.
Typically, the weakest and most frequently missing elements of strategic planning are the vision and mission. That leaves a team […]
If you aspire to the level of becoming an Indispensable Partner in your client’s success, there is nothing more important to you than understanding what is most important to them. Having even extraordinary technical capabilities that your employer, client or organization needs is insufficient for being recognized, respected and rewarded to delivering the value that you […]
We often hear that knowledge is power, but the truth is, that’s long gone. You can get all the knowledge you’d ever want from Google, literally in a split second.
Make no mistake, in our lightning-fast digital age, where everything is old news only ten minutes after it’s born, clarity is power.
Why does that matter in client relationships? Well, here’s the […]